Shipping Policy
Estimated Delivery Time
Order Processing
Once an order is placed, we require 1 to 3 business days to process it.
On weekdays, this usually takes just one business day. Orders placed on Friday evening or during the weekend may take slightly longer.
Shipping Time After Processing
The average delivery time is 8 to 12 business days after your order has been processed.
We aim to make your shopping and delivery experience as smooth as possible. For any questions, please contact us at info@jamesivywashington.com.
Placing an Order
Ordering with James & Ivy is simple, fast, and secure:
-
Select your preferred product, size, and color.
-
Click “Add to Cart” and proceed to Checkout.
-
Fill in your shipping and contact details.
-
Choose your payment method:
-
Credit Card (AMEX, Mastercard, Visa)
-
PayPal
-
Klarna
-
Shop Pay / Apple Pay / Google Pay (depending on your device)
-
-
Complete your order and follow the on-screen instructions.
Security
At James & Ivy, all payments are protected with SSL encryption, ensuring a secure and reliable checkout environment.
If you experience any issues while placing your order, our customer support team is here to help at info@jamesivywashington.com.
Shipping Costs
We offer free shipping on all orders, regardless of the quantity purchased.
Shipping Your Order
Once you’ve found your perfect item, we begin processing and shipping your order as quickly as possible.
Track Your Order
As soon as your order has been shipped, you will receive a tracking link by email.
You can also track your package directly via this link: Track Your Order Here.
Please note: it may take 1–3 business days for tracking information to update after shipment.
Sustainability Commitment
To help reduce environmental impact and keep our pricing fair, some shipments may be grouped together. This minimizes unnecessary transport and packaging without affecting the quality of your delivery.
Need Faster Shipping?
If you would like expedited or same-day shipping, please contact our customer service team at info@jamesivywashington.com.
We’ll be happy to help you find the best available option.